Yes—if you received a Comcast notice about the October 2023 Xfinity breach, you can file a claim now for a payout under a $117.5 million class action settlement. The settlement resolves *Hasson v.
Comcast Cable Communications*, and, according to class counsel Mason LLP, claims are being accepted and payouts are available. The settlement covers a breach that exposed data for roughly 35.8 million Xfinity customers. You can claim either documented losses up to $10,000 or a flat $50 cash payment with no paperwork, but you should confirm the operative deadline before you rely on it.
Table of Contents
- What the settlement covers
- Who qualifies for a payout
- How much you can claim
- How to file before the deadline
- Protecting yourself beyond the payout
- Frequently Asked Questions
What the settlement covers
The case stems from a breach of Xfinity, Comcast's cable, internet, and phone service. According to Cybersecurity Dive, attackers exploited the "Citrix Bleed" vulnerability—a flaw in Citrix NetScaler networking gear—to access Xfinity systems between October 16 and 19, 2023. Comcast discovered the intrusion on October 25 and disclosed it in December 2023.
The same reporting says the breach affected about 35.8 million current and former customers. Exposed data included usernames and hashed (scrambled) passwords. For some customers, it also included names, contact information, the last four digits of Social Security numbers, dates of birth, and security question answers.
Who qualifies for a payout
The class covers people who received a notice from Comcast about the October 2023 breach. That notice, sent in December 2023, contains a Class Member ID you use to file.
If you never got a mailed ID or lost it, you are not automatically excluded. According to CNBC Select, you can confirm eligibility through an ID Look-Up Form on the official settlement site. Quick eligibility check:.
- You were a current or former Xfinity customer around October 2023.
- You received a breach notice from Comcast (or can confirm eligibility via the look-up form).
- You have your Class Member ID or can retrieve it online.
How much you can claim
You choose one of two payout paths. According to CNBC Select, the options are up to $10,000 in reimbursement for documented out-of-pocket losses and lost time, or a flat $50 alternative cash payment that requires no documentation. The $50 option is simplest if you had no measurable losses.
The reimbursement option pays more but demands proof. According to Yahoo Finance, out-of-pocket claims need bank or credit-card statements, invoices, receipts, or police reports showing fraud or identity theft. Lost-time claims require a written explanation of the time you spent dealing with the breach.
How to file before the deadline
File at the official administrator site, ComcastBreachSettlement.com, using the Class Member ID from your December 2023 notice. Steps to file: Watch the deadline closely, because reporting conflicts.
According to CNBC Select, the original claim deadline was August 14, 2026, and multiple outlets say it was extended to September 14, 2026. Confirm the operative date directly on the official settlement site before you count on it.
- Locate your Class Member ID, or use the ID Look-Up Form if you don't have it.
- Choose the $50 flat payment or the up-to-$10,000 documented claim.
- If claiming losses, gather statements, receipts, or a police report before you start.
- Submit through the official site and save your confirmation.
Protecting yourself beyond the payout
A payout does not undo exposure, especially since partial Social Security numbers and security answers were involved for some customers. Treat filing a claim as one step, not the whole response.
Practical protections to consider: If you spot fraud, keep the records. A police report or fraud statement can push a claim from the flat $50 toward the higher reimbursement tier.
- Change your Xfinity password and any password reused elsewhere.
- Turn on two-factor authentication for your Comcast and email accounts.
- Watch bank and card statements for unfamiliar charges—the same evidence supports a documented claim.
- Consider a credit freeze if your last-4 SSN or date of birth was exposed.
Frequently Asked Questions
What if I don't have my Class Member ID?
Use the ID Look-Up Form on the official settlement site to confirm eligibility, as CNBC Select notes you can do without a mailed ID.
Do I need receipts to get anything?
No. The flat $50 alternative payment requires no documentation; only the up-to-$10,000 reimbursement claim needs proof of losses or lost time.
What is the claim deadline?
Reports conflict between August 14 and September 14, 2026. Verify the current date on ComcastBreachSettlement.com before filing.